← Back to Motoryk
Terms & Conditions
Last updated: October 15, 2026
1. Acceptance of Terms
By downloading, accessing or using the Motoryk app for Android or iOS or the Motoryk website at motoryk.com (together, the "Service"), you agree to be bound by these Terms & Conditions (also shown in the app as our Terms of Use or EULA). If you do not agree, please do not use the Service.
If you downloaded the app from the Apple App Store, Apple's standard Licensed Application End User License Agreement also applies to your use of the app.
2. Description of Service
Motoryk provides an AI-powered motorcycle pre-purchase inspection tool, and tools that help owners look after their motorcycles and cars. For an inspection, users upload photos and data of a motorcycle, and our AI engine analyzes the condition, generates scores, and produces a diagnostic report. The Service includes:
- Free inspection preview with limited findings
- Full AI Diagnostic Report (paid)
- Expert Mechanic Review (paid)
- Motoryk Pro subscription, monthly or yearly (paid, may start with a free trial)
- Downloadable PDF reports
- Garage: maintenance schedules, service reminders and typical US service cost estimates for the motorcycles and cars you own (see Section 4)
- Vehicle health checks of parts of your own motorcycle or car from photos and short videos (some free each month, more with Motoryk Pro; see Section 4)
3. AI-Generated Content Disclaimer
All reports, scores, and assessments generated by Motoryk are AI-generated estimates and should not be considered as professional mechanical inspections, warranties, or guarantees. The AI analysis is based solely on visual data provided by the user and has inherent limitations. Motoryk does not guarantee the accuracy, completeness, or reliability of any AI-generated findings.
You acknowledge that:
- AI analysis cannot detect all mechanical issues, especially internal or hidden defects
- Scores and ratings are estimates based on visual appearance only
- The Service does not replace a physical inspection by a certified mechanic
- Purchase decisions should not be based solely on Motoryk reports
4. Maintenance Estimates and Vehicle Health Readings
This section covers the maintenance schedules, service reminders and cost estimates shown for vehicles in your Garage, and the results of vehicle health checks, in which you photograph or film parts of your own motorcycle or car. Section 3 applies to them too.
Maintenance schedules and cost estimates
- For information only. Service schedules, "next service" dates and mileages, and cost estimates are general information to help you plan. They are not a quote, not an offer to carry out any work, and not professional advice.
- Generated automatically. The first time anyone asks about a make, model, year and engine, our AI compiles a service schedule and the typical labor time and parts for it. We store that result and show it to everyone with the same model. Unless the app says a schedule was checked against the maker's published schedule, nobody has checked it and it is an estimate. A checked schedule can still contain mistakes. While a schedule is being prepared, the app may show general ranges for that type of vehicle instead.
- They may be wrong or out of date. Makers' schedules differ between model years, engines and countries, and they change over time. The right intervals for your vehicle also depend on how you use it (for example short trips, towing, heat or dust) and on its real service history. Our plan uses the mileage and service history you enter; if these are missing or wrong, the plan will be too.
- Your owner's manual and a qualified mechanic come first. If anything we show differs from your owner's manual, the maker's service information or the advice of a qualified mechanic, follow them, not us. If your vehicle is under warranty, follow the maintenance requirements in your warranty and owner's manual and keep your receipts; relying on our estimates instead could affect a warranty claim.
- Prices are typical US prices. Cost estimates are typical price ranges at US shops, worked out from labor rates and parts prices as of the date shown in the app. They are in US dollars, before sales tax and before shop supplies, environmental, disposal or diagnostic fees, and they do not include extra parts or repairs a shop may find. Real prices vary a lot by state, city, shop (dealer or independent) and vehicle; if you choose your state, we still use averages. Outside the US, the prices, and often the schedule, may not match your country. Always ask the shop for a written quote before work starts.
- Reminders are a convenience. Service reminders are based on the same estimates and on the mileage you give us. They may come early, late or not at all (for example if notifications are turned off), so keep track of your vehicle's maintenance yourself.
Vehicle health checks
- What a reading is. A health check reading is an AI assessment of the photos, video and sound you provide and the answers you give. It only covers what can be seen in that media at the time you took it.
- What photos and videos can't show. A reading cannot smell anything (such as fuel, coolant or burning), cannot reliably judge sounds (a phone recording is not a mechanic listening to the engine), and cannot measure torque, pressure (tire, oil or compression), temperature or electrical load. It cannot read fault codes, and it cannot see inside parts or anything that is hidden, out of frame, dirty, blurred or badly lit. Measurements such as tread depth or battery charge are approximate unless a gauge or meter is clearly in the photo.
- Never a safety guarantee. A good result, such as "No problems seen in these photos", means only that the AI did not see a problem in those photos. It never means that the vehicle, a part or a helmet is safe, roadworthy, legal or fit for a trip. A reading is not a certification, not a substitute for a physical inspection by a qualified mechanic, and not a substitute for any safety or emissions inspection required where you live.
- Follow stop warnings. If a result or any safety message in the app tells you not to ride or drive, or to stop, follow it, and don't use the vehicle again until a qualified mechanic has checked it. If a result says something needs attention soon, have it checked soon. A result without a warning does not mean nothing is wrong: always take the vehicle's own warning lights, how it feels and your owner's manual seriously.
- Helmets. A helmet check cannot see damage inside the shell or the liner. Replace a helmet after any crash or hard impact, whatever the reading says, and follow the helmet maker's advice.
- Doing the checks safely. Only do a check with the vehicle parked in a safe place, and never use the app while riding or driving. Follow the safety steps shown in the app, for example: keep the engine off unless a step says otherwise, never open a hot coolant or radiator cap, let hot brakes and exhausts cool, and keep hands, hair and clothing away from moving parts. If you are not comfortable with a step, skip it or ask a mechanic.
- You remain responsible for maintaining your vehicle, for its condition and for deciding whether to ride or drive it.
Your photos and videos
Photos, video, sound and answers you submit for a health check are sent to our AI provider to produce your result, and are stored on our servers, linked to your account or, if you are not signed in, to your device. We keep health check photos and videos for up to 24 months so you can see your history and trends, and then delete them automatically. They are deleted sooner if you delete the vehicle, your health data or your account. Your results stay in your history until you delete them in one of those ways. Please keep people, license plates and documents out of the frame where you can. The license in Section 13 and our Privacy Policy apply.
Liability
Section 15 (Limitation of Liability) applies in full to maintenance schedules, cost estimates, reminders and health check readings, whether you use them for free or as part of Motoryk Pro. This includes losses arising from an estimate, reminder or reading that is inaccurate, out of date, late or missing, and from decisions made based on them, such as riding or driving a vehicle, delaying or skipping a service, or choosing a shop or a price. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by law, or any right you have under consumer protection law (see Section 10).
5. User Responsibilities
You are responsible for:
- Providing accurate and clear photos of the vehicle
- Ensuring you have permission to photograph the vehicle
- Not uploading content that is illegal, fraudulent, or violates third-party rights
- Using the Service for lawful purposes only
6. Purchases & Payments
All purchases in the app are made through Google Play (on Android) or the Apple App Store (on iOS) and are charged to the payment method in your Google or Apple account. Each purchase is also subject to the terms of the store you buy from. We never see or store your card details.
The only thing sold outside the app is the Motoryk Garage Club, a monthly membership on our website that is billed through PayPal and includes Motoryk Pro. Section 11 covers it.
The paid products are:
- Full report: a one-time purchase that unlocks the complete AI report for a single inspection.
- Expert review: a one-time purchase in which a motorcycle expert reviews the photos and report of a single inspection.
- Motoryk Pro: an auto-renewing subscription, billed monthly or yearly, that unlocks Pro features such as full reports for your inspections, AI mechanic chat and video checks (up to 30 questions and 3 video checks a day) and more vehicle health checks (up to 40 a day). What Pro includes is described in the app before you subscribe.
The price of each product is the price shown in the app before purchase. The store also shows the amount, in your local currency, on its confirmation screen before you pay. One-time purchases are charged once and do not renew.
7. Motoryk Pro Subscriptions
Motoryk Pro is offered as a monthly plan and a yearly plan. The price of each plan is the price shown in the app before purchase.
Your subscription renews automatically at the end of each billing period (every month or every year, depending on your plan), and the store charges your account for the next period at your subscription's current price, unless you cancel before the current period ends. On the App Store, the renewal may be charged within the last 24 hours of the current period, so cancel at least 24 hours before it ends.
Price changes: we may change subscription prices from time to time. Price changes follow the rules of Google Play and the App Store: you will be told before a higher price applies to you, and depending on the store and your country you will either be asked to agree to the new price or be able to cancel before it takes effect. A price change never affects a period you have already paid for.
8. Free Trials
Motoryk Pro may be offered with a free trial. The length of the trial is shown in the app before you start it. You are not charged during the trial.
- One per person: free trials are limited to one per person, across both Pro plans (monthly and yearly). If you have already had a Motoryk Pro trial or subscription, you may not be offered another trial. Google Play and the App Store also check eligibility based on your store account.
- Automatic conversion: when the trial ends, it automatically becomes a paid subscription to the plan you chose, charged at the price shown in the app when you started the trial, and it then renews as described in Section 7 — unless you cancel before the trial ends.
- Cancelling during the trial: to avoid being charged, cancel before the trial ends. On the App Store, cancel at least 24 hours before the trial ends. If you cancel during the trial, you will not be charged and you can keep using Pro until the trial ends.
9. Cancelling a Subscription
You can cancel at any time, and there is no cancellation fee. Cancelling stops future renewals: you will not be charged again, and you keep Pro access until the end of the trial or paid period you are in.
If you are in Israel, Google Play's cancel flow also lets you cancel with immediate effect and get a prorated refund for the unused days of the current period.
Deleting the app or your Motoryk account does not cancel a subscription; you need to cancel it in the store as described above. You can also ask us to cancel, or get help cancelling, by emailing support@motoryk.com with your name and the email address you use in the app. We can cancel a Google Play subscription for you on request. App Store subscriptions can only be cancelled by the account holder, so for those we will send you the steps.
10. Refunds
Payments made in the app go through Google Play or the App Store, so refunds for them are handled by Google or Apple under their own refund policies. Refunds for the Motoryk Garage Club are covered in Section 11. To ask for a refund, follow Google Play's refund process or Apple's refund process.
If something you paid for was not delivered because of a technical problem on our side, contact us at support@motoryk.com and we will work with you to fix it or to support your refund request with the store.
Nothing in these Terms limits any right you have under applicable consumer protection law, including the Israeli Consumer Protection Law, 5741-1981, and the consumer laws of the country where you live. Where such a law gives you the right to cancel a purchase or subscription and receive a full or partial refund, you can use it through the store or by emailing us at support@motoryk.com.
11. Motoryk Garage Club (Website Membership)
The Motoryk Garage Club is a monthly membership sold on our website, motoryk.com, and billed through PayPal. It is not sold in the app. Motoryk is run by a company, ALPHA MF LTD, so the Garage Club is a paid membership: it is not a donation or a charitable gift, and payments are not tax-deductible.
- What members get: Motoryk Pro, as described in Section 6, for as long as the membership is active and paid; and, if you choose to receive them, emails with project updates and new vehicle quests. We may add member extras over time. Pro is always included.
- Your amount and billing: you choose the monthly amount when you join: $4.99 suggested, or any amount from $2.99 to $200 in US dollars. PayPal charges it when you join and then once a month, until you cancel. PayPal may convert the amount into your currency and may charge its own conversion fees. Each payment is also subject to PayPal's terms. We never see or store your card or bank details.
- Pro is tied to your email address: Pro is attached to the Motoryk account with the email address you enter when you join. To use it, sign in to the Motoryk app with that email address (we send a one-time code). If there is no Motoryk account with that address yet, we create one for you, and it is completed when you sign in. Pro from the Garage Club works in the app on Android and iOS. It is not a Google Play or App Store subscription and can't be managed there.
- Cancelling: you can cancel at any time and there is no cancellation fee. Cancel in your PayPal account (Settings › Payments › Manage automatic payments, then choose Motoryk), or email support@motoryk.com and we will cancel it within 3 business days of your request. Cancelling stops future payments, and you keep Pro until the end of the month you have already paid for. Deleting the app or your Motoryk account does not cancel the membership.
- Failed payments: if a monthly payment fails, PayPal tries again. Pro stays on for a few days while it does. If the payment still can't be collected, the membership is suspended and Pro ends at the end of the last month you paid for.
- Refunds: as with Motoryk Pro bought in the app, payments are for one month at a time and are not refunded for a month that has already started, except: (a) if you ask within 14 days of joining, we refund your first payment in full and end the membership; (b) if something you paid for did not work because of a problem on our side; and (c) wherever consumer protection law gives you a right to cancel and be refunded, including the Israeli Consumer Protection Law, 5741-1981, and the law of the country where you live. Refunds are paid back through PayPal to the account or card you paid with. A refunded payment ends the Pro it paid for.
- Changes: the amount you chose is never changed without your agreement; to change it, cancel and join again with the new amount. We may change the suggested amount, the minimum or the member extras for new members. If we ever close the Garage Club, we will email members at least 30 days before, stop all future payments, and you keep Pro until the end of your last paid month.
11A. Engine Overhaul Unlock (Website Purchase)
Engine Overhaul is a 3D learning game on our website, motoryk.com. Stage 1 is free. Stages 2 and 3 are unlocked with a one-time payment made on the website and processed by PayPal. It is not sold in the app.
- Price and payment: $4.99 in US dollars, charged once. It is not a subscription and there are no further charges. PayPal may convert the amount into your currency and may charge its own conversion fees. Each payment is also subject to PayPal's terms. We never see or store your card or bank details.
- What you get: Stages 2 and 3 of Engine Overhaul, in the browser on the device where you paid. The unlock is stored in that browser. If you clear your browser data, or want to play on another device or browser, open the game's unlock screen and enter the PayPal transaction ID from your PayPal receipt to restore it, or email us. The unlock does not include Motoryk Pro and does not unlock anything in the app.
- Educational content: the game shows a generic V6 engine, not a specific make or model. Procedures, values and torque figures are general examples for learning, not instructions for your engine. Always follow your engine's service manual, and use a qualified mechanic for work you are not trained to do.
- Refunds: if you ask within 14 days of paying, we refund the payment in full. We also refund if the unlock did not work because of a problem on our side, and wherever consumer protection law gives you a right to cancel and be refunded, including the Israeli Consumer Protection Law, 5741-1981, and the law of the country where you live. Email support@motoryk.com with your PayPal transaction ID. Refunds are paid back through PayPal to the account or card you paid with.
- Changes: we may change the price for new purchases. If we ever take Engine Overhaul down, purchases made in the 30 days before are refunded on request.
12. Coupon Codes
Promotional coupon codes may be offered from time to time. Coupons are subject to availability, may have usage limits, and can be revoked at any time without notice. Coupons cannot be combined and have no cash value.
13. Intellectual Property
The Motoryk platform, including its design, AI models, code, and branding, is the intellectual property of Motoryk. You may not copy, modify, distribute, or reverse-engineer any part of the Service.
Photos uploaded by users remain the property of the user. By uploading photos, you grant Motoryk a non-exclusive license to process, analyze, and store the images for the purpose of providing the Service.
14. Data & Privacy
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of data as described therein.
15. Limitation of Liability
To the maximum extent permitted by law, Motoryk and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from:
- Your use of or inability to use the Service
- Any inaccuracies in AI-generated reports
- Decisions made based on the Service's output
- Unauthorized access to your data
Our total liability shall not exceed the amount you paid for the specific report or subscription period in question.
16. Service Availability
We strive to maintain 24/7 availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
17. Modifications
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the modified Terms.
18. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms shall be resolved through good-faith negotiation before pursuing legal remedies.
19. Contact
The Service is operated by ALPHA MF LTD, a company registered in Israel (company no. 517088423).
For questions about these Terms, contact us at: support@motoryk.com